A comprehensive end-to-end loan management software solution that automates the loan management
procedures for better customer experience.
Our client has deep rooted presence in the countries where ingredients are available and is involved
at every stage of their supply chains. Our client supplies products and ingredients at scale.
When sales orders are processed in a sub-optimal way it can lead to errors, additional costs and poor
relationship with customers. So our client was looking at automating the Sales Order Process. He needs
an order management tool to streamline orders from initial acceptance, through order approval, invoice
generation, inventory control and to final delivery.
Our Client is a Non-Banking Finance Corporation who provides financial solutions with a range of
customized product offerings. He has a widespread network with over 3000 dealers in India.
Our client has over 1.5 lakh customers and has disbursed loans worth Rs.800 crores.
As the customer base increases, servicing loans become complex. Every customer has different terms and
payment dates. It is cumbersome to keep everything in order.
The legacy loan management system was making the lending process unduly tough because it involves large
scale manual processes. Our client needed a solution that can omit out the tedious paperwork and can
also make the loan management process efficient and cost-effective at the same time.
With a digitized system, client also wants to cater to the newer generation of customers
Every loan is different: they have different interest rates, payment dates, and more.
Our aim at Coherent was to design loan management software that can result in multi-faceted benefits
for our client, right from easing the workflow to improving overall customer experience.
We have designed and developed a sound loan management system that speeds up the process, reduces
human errors and creates a clear workflow.
Our loan management software stores customer data in a centralised place for ease of retrieval. This
provides a 360-degree view of the customer’s profile.
With this software, client can track all the loans, calculate interests, fees, and more. It provides
an integrated overview of all the different processes of the
lending lifecycle like customer onboarding, credit assessment, loan disbursal, and loan repayment.
It also offers scope for creating custom reports generation.
Our loan management solution would account for a broad range of use cases and adds value to the
client. In addition
to significantly improving the quality and turnaround time, it offers below benefits too
Addition benefits include:
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