Comprehensive sales order management system designed to meet customer requirements of sale request, approval, sale order processing, tracing and billing.
Our client has deep rooted presence in the countries where ingredients are available and is involved at every stage of their supply chains. Our client supplies products and ingredients at scale. When sales orders are processed in a sub-optimal way it can lead to errors, additional costs and poor relationship with customers. So our client was looking at automating the Sales Order Process. He needs an order management tool to streamline orders from initial acceptance, through order approval, invoice generation, inventory control and to final delivery.
Our client is a global leader in food and beverage ingredients who operate at the forefront of customer trends.
We have designed a web solution for processing sales at an agent level. The agent gets a sale request from customer. The agent then creates and submits the sale request to the admin with all the customer details. The admin reviews it and then either approves or rejects the sale request. Sale order is created for approved requests. Agent modifies and resubmits the rejected sale requests to the admin again. The challenge was to integrate our application with SAP. When there is an issue with an order or something to be queried with a customer, a workflow process can be triggered to manage this in the system, track responses and ultimately report back for future corrective action. Our application also has support for multiple languages too.
With our sales order management portal our client was able to run his business more efficiently and reduce the number of errors in order fulfilment.
Addition benefits include: